Author: Sean Fielding

In our previous post, Email-to-Flow, let’s deal with some spam (Microsoft 365), we discussed our Get Spam Level Apex action. This Apex action, when used in conjunction with our Email-to-Flow application, provides the ability to appropriate action against emails flagged as spam. What if

In this post, we will discuss the concept of File Storage. What is File Storage? Well, as the name implies, file storage is the space allocated specifically to store files. Your specific storage allocation is based on a number of factors including your Salesforce

In this post, we will discuss the concept of Content Versions (and its potential impact on file storage). Before we get started, however, let’s touch on the difference between Attachments and Files. (Note: A discussion on the differences between Attachment and Files could fill pages.

In this post, we will discuss the concept of orphaned files. Before we get started, however, let’s touch on the difference between Attachments and Files. (Note: A discussion on the differences between Attachment and Files could fill pages. This is a quick review to

This series of posts will walk you through the steps of building an Email-to-Lead process from scratch leveraging Email-to-Flow. If you are unfamiliar with Email-to-Flow, take a minute to review Introducing Email-To-Flow, a low-code Email Service. This series of posts are iterative, layering in

This series of posts will walk you through the steps of building an Email-to-Lead process from scratch leveraging Email-to-Flow. If you are unfamiliar with Email-to-Flow, take a minute to review Introducing Email-To-Flow, a low-code Email Service. This series of posts are iterative, layering in

This series of posts will walk you through the steps of building an Email-to-Lead process from scratch leveraging Email-to-Flow. If you are unfamiliar with Email-to-Flow, take a minute to review Introducing Email-To-Flow, a low-code Email Service. This series of posts are iterative, layering in

This series of posts will walk you through the steps of building an Email-to-Lead process from scratch leveraging Email-to-Flow. If you are unfamiliar with Email-to-Flow, take a minute to review Introducing Email-To-Flow, a low-code Email Service. This series of posts are iterative, layering in

Do a quick Google search and you will quickly discover a number of formulas claiming to accurately generate a valid Salesforce Email-to-Case Thread Id. Unfortunately, the majority of these formulas are wrong (or at least make some incorrect assumption). The reality is that the

In you want a quick summary of the new threading behavior, that a look at our Thread Id versus Email Header post. In this post, we strongly suggest planning for the new threading behavior, especially if your instance includes custom functionality related to Email-to-Case. In this Why