by Sean Fielding / on 10 July, 2024

Let’s Build an Email-to-Opportunity Process

This post will walk you through the steps required to create an Email to Opportunity process. If you are unfamiliar with Email-to-Flow, take a minute...
by Sean Fielding / on 30 April, 2024

Case Study: The PDF Problem

Email Scrubber for the win!
by Sean Fielding / on 28 March, 2024

Case Study “The Big Bloat”

The Frantic Call After quickly naming the project "The Big Bloat". we got down to business with an initial audit. The Instance's data...
by Sean Fielding / on 20 March, 2024

Introducing Email Scrubber 3.0

Before we jump into Email Scrubber 3.0, let's take a quick look at what is not changing with the new release. What is NOT Changing? Salesforce ...
by Sean Fielding / on 7 February, 2024

Are you ready for New Email Threading Behavior?

I know... I know. I started asking that same question back in 2022. At the time, the new threading behavior was a promising improvement over Ref I...
by Sean Fielding / on 2 February, 2024

Have social issues? Let’s remove annoying social media logos with File Wipe.

If you are leveraging Email-to-Case, chances are you are dealing with social media logos associated with email signatures. Example: Facebook i...
by Sean Fielding / on 29 January, 2024

Let’s Create a Connected App – Salesforce to Itself (with File Wipe)

What is a Connected App? A connected app is a framework that enables external applications to integration with your Salesforce instance. A typica...
by Sean Fielding / on 21 January, 2024

Let’s Talk About Email-to-Case Redirection

Case Deflection We all know about Case Deflection. As a refresher, Case Deflection is a set tools and processes that are put in place to enable c...
by Sean Fielding / on 16 January, 2024

New Year’s Resolution: Reduce Bit Bloat with Email Scrubber 2.0

What's in the latest version of Email Scrubber? Let's take a look. Now with more Bit Bloat Blocking We are constantly tweaking the Bit Bloat B...
by Sean Fielding / on 27 December, 2023

Is Email Scrubber Right for You?… Let’s Audit Your Instance

We believe Email Scrubber will quickly become your new friend. It will work tirelessly to continuously reduce the burden (and extra costs) associate...
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