by Sean Fielding / on 3 February, 2023
Email-to-Flow, Let’s Leverage a Rules Engine (or Let’s Say No to “FlowArt”)
Email-to-Flow is available on the Salesforce Appexchange.
I love Email-to-Flow! I can finally control our complete Email-to-Case process... f...
by Sean Fielding / on 31 December, 2022
Let’s Detect Language
This post will walk you through the steps to detect language leveraging Email-to-Flow. If you are unfamiliar with Email-to-Flow, take a minute to rev...
by Sean Fielding / on 17 September, 2022
Let’s Visualize Email Scrubber
Interested in Email Scrubber? Give us a ping to learn more. Schedule a free analysis and impact estimate of your implementation. Or check us out on t...
by Sean Fielding / on 14 September, 2022
Salesforce Platform API Versions 21.0 through 30.0 Retirement (May 10, 2023)
If you are interested in this article, I assume you received a “Salesforce Platform API Versions 21.0 through 30.0 Retirement” notification from Sale
by Sean Fielding / on 9 September, 2022
Let’s Build an Email-to-Opportunity
This post will walk you through the steps of building an Email-to-Opportunity process leveraging Email-to-Flow. If you are unfamiliar with Email-to-F...
by Sean Fielding / on 16 August, 2022
Eliminate Email-to-Case Duplicates at the Source
It's a common Email-to-Case complaint. If a customer creates an email with multiple service email addresses (in other words, multiple email addresse...
by Sean Fielding / on 29 July, 2022
Let’s View Some Spam (Microsoft 365)
In our previous post, Email-to-Flow, let’s deal with some spam (Microsoft 365), we discussed our Get Spam Level Apex action. This Apex action, when
by Sean Fielding / on 14 July, 2022
Dealing with Files – Storage
In this post, we will discuss the concept of File Storage.
What is File Storage?
Well, as the name implies, file storage is the space a...
by Sean Fielding / on 30 June, 2022
Dealing With Files – Content Versions
In this post, we will discuss the concept of Content Versions (and its potential impact on file storage). Before we get started, however, let’s touch
by Sean Fielding / on 24 June, 2022
Dealing with Files – Orphaned Files
In this post, we will discuss the concept of orphaned files. Before we get started, however, let's touch on the difference between Attachments and F...