by Sean Fielding / on 2 June, 2022
Let’s Build an Email-to-Lead from Scratch (Part 4)
This series of posts will walk you through the steps of building an Email-to-Lead process from scratch leveraging Email-to-Flow. If you are unfamilia...
by Sean Fielding / on 2 June, 2022
Let’s Build an Email-to-Lead from Scratch (Part 3)
This series of posts will walk you through the steps of building an Email-to-Lead process from scratch leveraging Email-to-Flow. If you are unfamilia...
by Sean Fielding / on 2 June, 2022
Let’s build an Email-to-Lead from Scratch (Part 1)
This series of posts will walk you through the steps of building an Email-to-Lead process from scratch leveraging Email-to-Flow. If you are unfamilia...
by Sean Fielding / on 2 June, 2022
Let’s Build an Email-to-Lead from Scratch (Part 2)
This series of posts will walk you through the steps of building an Email-to-Lead process from scratch leveraging Email-to-Flow. If you are unfamilia...
by Sean Fielding / on 29 May, 2022
Retrieve the Case Thread Id
Do a quick Google search and you will quickly discover a number of formulas claiming to accurately generate a valid Salesforce Email-to-Case Thread I...
by Sean Fielding / on 29 May, 2022
New Threading Behavior; Why Plan? (Part 2)
In you want a quick summary of the new threading behavior, that a look at our Thread Id versus Email Header post. In this post, we strongly...
by Sean Fielding / on 29 May, 2022
New Threading Behavior; Why Plan? (Part 1)
In you want a quick summary of the new threading behavior, that a look at our Thread Id versus Email Header post. In this post, we strongly suggest p...
by Sean Fielding / on 25 May, 2022
Thread Id versus Email Header
As you are aware, Salesforce is introducing a new threading behavior with the Winter '21 release. As of today, the feature will be enforced in the S...
by Sean Fielding / on 24 May, 2022
Exception Emails (Part 2) – That’s It?
In the first step of Exception Handling, we identified the appropriate Exception Email recipients. In the second step, we configured the Apex Except...
by Sean Fielding / on 23 May, 2022
Exceptions (Part 1) – When Things Go Bump in the Middle of the Night
What is an exception?
An exception is an error that disrupts the normal flow of code execution or flow execution. For example, attempting to popu...