by Sean Fielding / on 31 August, 2023

Let’s Have Some Fun with a Reclusive Teenager and Email-to-Flow Salesforce Exception Handling

Introducing the Sproket Logic Urgency Box. Introducing the Sproket Logic Urgency Box. What's the Sproket Logic Urgency Box? The Urgenc...
by Sean Fielding / on 26 July, 2023

Introducing the Sproket Logic Scrolling Display Box (Orange Stripe Edition)

When you need to make informed business decisions based on your Salesforce data, there is no substitute for reports and dashboards. But let's face i...
by Sean Fielding / on 3 February, 2023

Email-to-Flow, Let’s Leverage a Rules Engine (or Let’s Say No to “FlowArt”)

Email-to-Flow is available on the Salesforce Appexchange. I love Email-to-Flow! I can finally control our complete Email-to-Case process... f...
by Sean Fielding / on 31 December, 2022

Let’s Detect Language

This post will walk you through the steps to detect language leveraging Email-to-Flow. If you are unfamiliar with Email-to-Flow, take a minute to rev...
by Sean Fielding / on 17 September, 2022

Let’s Visualize Email Scrubber

Interested in Email Scrubber? Give us a ping to learn more. Schedule a free analysis and impact estimate of your implementation. Or check us out on t...
by Sean Fielding / on 14 September, 2022

Salesforce Platform API Versions 21.0 through 30.0 Retirement (May 10, 2023)

2024 Update: Final (maybe?) Retirement has been set for Summer '25. If you are interested in this article, I assume you received a “Salesforce
by Sean Fielding / on 9 September, 2022

Let’s Build an Email-to-Opportunity

This post will walk you through the steps of building an Email-to-Opportunity process leveraging Email-to-Flow. If you are unfamiliar with Email-to-F...
by Sean Fielding / on 16 August, 2022

Eliminate Email-to-Case Duplicates at the Source

It's a common Email-to-Case complaint. If a customer creates an email with multiple service email addresses (in other words, multiple email addresse...
by Sean Fielding / on 29 July, 2022

Let’s View Some Spam (Microsoft 365)

In our previous post, Email-to-Flow, let’s deal with some spam (Microsoft 365), we discussed our Get Spam Level Apex action. This Apex action, when
by Sean Fielding / on 14 July, 2022

Dealing with Files – Storage

In this post, we will discuss the concept of File Storage. What is File Storage? Well, as the name implies, file storage is the space a...