by Sean Fielding / on 14 February, 2022
Email Scrubber? Tell me more about saving data storage.
Before we delve into the Email Scrubber solution, let’s review how Email Messages are stored. Take a simple example. Let’s take a simple example of a client looking for some refrigerator support. The client initiates a support request by sending an email to the
by Sean Fielding / on 24 January, 2022
Email-to-Case: Save Email Headers?
It seems like a simple question. As part of your Email-to-Case Routing Information set up, do you wish to Save Email Headers or not? What are Email Headers Anyway? Any discussions on Email Headers can head down a rathole quickly. So let’s keep it