by Sean Fielding / on 25 May, 2022

Thread Id versus Email Header

As you are aware, Salesforce is introducing a new threading behavior with the Winter '21 release. As of today, the feature will be enforced in the S...
by Sean Fielding / on 24 May, 2022

Exception Emails (Part 2) – That’s It?

In the first step of Exception Handling, we identified the appropriate Exception Email recipients. In the second step, we configured the Apex Except...
by Sean Fielding / on 23 May, 2022

Exceptions (Part 1) – When Things Go Bump in the Middle of the Night

What is an exception? An exception is an error that disrupts the normal flow of code execution or flow execution. For example, attempting to popu...
by Sean Fielding / on 20 May, 2022

Introducing the Sproket Logic H.I. Box (Black Stripe Edition)

Introducing the Sproket Logic H.I. Box (Black Stripe Edition). Nice! What exactly is the Sproket Logic H.I. Box (Black Stripe Edition)...
by Sean Fielding / on 11 April, 2022

Email-To-Flow, Custom Email that Links back to a Case

Email-to-Flow is available on the Salesforce Appexchange. If you haven’t taken a peek at Introducing Email-To-Flow, a low-code Email Service,
by Sean Fielding / on 24 March, 2022

Email-to-Flow, let’s move some email

Email-to-Flow is available on the Salesforce Appexchange. If you haven’t taken a peek at Introducing Email-To-Flow, a low-code Email Serv
by Sean Fielding / on 21 March, 2022

Email-to-Flow, let’s ignore Auto Responses

Email-to-Flow is available on the Salesforce Appexchange. If you haven’t taken a peek at Introducing Email-To-Flow, a low-code Email Serv
by Sean Fielding / on 16 March, 2022

Email-to-Flow, let’s deal with some spam (Microsoft 365)

Email-to-Flow is available on the Salesforce Appexchange. If you haven’t taken a peek at Introducing Email-To-Flow, a low-code Email Serv
by Sean Fielding / on 15 March, 2022

Email-to-Flow, What about those pesky email headers?

Email-to-Flow is available on the Salesforce Appexchange. If you haven’t gotten a chance to review Introducing Email-To-Flow, a low-code
by Sean Fielding / on 14 March, 2022

Email-to-Flow, Link Files to Cases

Email-to-Flow is available on the Salesforce Appexchange. If you haven’t gotten a chance to review Introducing Email-To-Flow, a low-code