Author: Sean Fielding

by Sean Fielding / on 14 February, 2022

Email Scrubber? Tell me more about saving data storage.

Before we delve into the Email Scrubber solution, let’s review how Email Messages are stored. Take a simple example. Let’s take a simple example of a client looking for some refrigerator support. The client initiates a support request by sending an email to the
by Sean Fielding / on 2 February, 2022

Salesforce to Salesforce Integration Setup Quick Start

Setting up Connected app, Auth Provider, and Named Credentials Create a Connected App (App > App Manager > New Connected App) Connected App Name: Provide a unique value that description the app API Name: Keep the default. Contact Email: Enter a valid contact email
by Sean Fielding / on 24 January, 2022

Email-to-Case: Save Email Headers?

It seems like a simple question. As part of your Email-to-Case Routing Information set up, do you wish to Save Email Headers or not? What are Email Headers Anyway? Any discussions on Email Headers can head down a rathole quickly. So let’s keep it
by Sean Fielding / on 22 January, 2022

Salesforce Platform API Version Retirement

If you are interested in this article, I assume you received a “Salesforce Platform API Versions 7.0 through 20.0 Retirement” or “Salesforce Platform API Versions 21.0 through 30.0 Retirement” notification from Salesforce. Why did I receive a notification? Salesforce has documented the pending API