Author: Sean Fielding

Email-to-Flow is available on the Salesforce Appexchange. I love Email-to-Flow! I can finally control our complete Email-to-Case process… from Flow! My flows, however, are getting more complicated and more difficult to maintain. You have any suggestions? I recently received the above cry for help

This post will walk you through the steps to detect language leveraging Email-to-Flow. If you are unfamiliar with Email-to-Flow, take a minute to review Introducing Email-To-Flow, a low-code Email Service. So, you want to detect the primary language within your email So, you want to

Interested in Email Scrubber? Give us a ping to learn more. Schedule a free analysis and impact estimate of your implementation. Or check us out on the App Exchange. As you are aware from Email Scrubber? Tell me more about saving data storage, Email Scrubber

If you are interested in this article, I assume you received a “Salesforce Platform API Versions 21.0 through 30.0 Retirement” notification from Salesforce. Or maybe you noticed the release update and thought “uh oh”. Spoiler Alert! Our free API Version Log Audit can identify

This post will walk you through the steps of building an Email-to-Opportunity process leveraging Email-to-Flow. If you are unfamiliar with Email-to-Flow, take a minute to review Introducing Email-To-Flow, a low-code Email Service. The Purchase Order Use Case More and more, we are seeing customers require

It’s a common Email-to-Case complaint. If a customer creates an email with multiple service email addresses (in other words, multiple email addresses that forward to email-to-case), multiple cases are created. Traditional resolutions fall into two categories. One email service address per org. I.e. Never

In our previous post, Email-to-Flow, let’s deal with some spam (Microsoft 365), we discussed our Get Spam Level Apex action. This Apex action, when used in conjunction with our Email-to-Flow application, provides the ability to appropriate action against emails flagged as spam. What if

In this post, we will discuss the concept of File Storage. What is File Storage? Well, as the name implies, file storage is the space allocated specifically to store files. Your specific storage allocation is based on a number of factors including your Salesforce

In this post, we will discuss the concept of Content Versions (and its potential impact on file storage). Before we get started, however, let’s touch on the difference between Attachments and Files. (Note: A discussion on the differences between Attachment and Files could fill pages.

In this post, we will discuss the concept of orphaned files. Before we get started, however, let’s touch on the difference between Attachments and Files. (Note: A discussion on the differences between Attachment and Files could fill pages. This is a quick review to