by Sean Fielding / on 28 March, 2024
Case Study “The Big Bloat”
The Frantic Call After quickly naming the project “The Big Bloat”. we got down to business with an initial audit. The Instance’s data storage was at 18.5 BG. A whopping 146%. The majority of the data storage (89%) was consumed by Email Messages. And
by Sean Fielding / on 20 March, 2024
Introducing Email Scrubber 3.0
Before we jump into Email Scrubber 3.0, let’s take a quick look at what is not changing with the new release. What is NOT Changing? Salesforce Email Scrubber What IS Changing? In prior versions of Email Scrubber, we provided the option to archive email
by Sean Fielding / on 28 February, 2022
Psst, Big Objects! Free Data Storage for 1 million records.
Ok, you are right. Technically, since you are paying for your Salesforce licenses, Big Objects are not technically free. A better way to phrase this would be… Big Objects, the data storage you are paying for, but most likely not leveraging. Ok, now you’ve
by Sean Fielding / on 24 January, 2022
Email-to-Case: Save Email Headers?
It seems like a simple question. As part of your Email-to-Case Routing Information set up, do you wish to Save Email Headers or not? What are Email Headers Anyway? Any discussions on Email Headers can head down a rathole quickly. So let’s keep it