by Sean Fielding / on 29 May, 2022
New Threading Behavior; Why Plan? (Part 1)
In you want a quick summary of the new threading behavior, that a look at our Thread Id versus Email Header post. In this post, we strongly suggest p...
by Sean Fielding / on 25 May, 2022
Thread Id versus Email Header
As you are aware, Salesforce is introducing a new threading behavior with the Winter '21 release. As of today, the feature will be enforced in the S...
by Sean Fielding / on 24 May, 2022
Exception Emails (Part 2) – That’s It?
In the first step of Exception Handling, we identified the appropriate Exception Email recipients. In the second step, we configured the Apex Except...
by Sean Fielding / on 23 May, 2022
Exceptions (Part 1) – When Things Go Bump in the Middle of the Night
What is an exception?
An exception is an error that disrupts the normal flow of code execution or flow execution. For example, attempting to popu...
by Sean Fielding / on 20 May, 2022
Introducing the Sproket Logic H.I. Box (Black Stripe Edition)
Introducing the Sproket Logic H.I. Box (Black Stripe Edition).
Nice! What exactly is the Sproket Logic H.I. Box (Black Stripe Edition)...
by Sean Fielding / on 11 April, 2022
Email-To-Flow, Custom Email that Links back to a Case
Email-to-Flow is available on the Salesforce Appexchange.
If you haven’t taken a peek at Introducing Email-To-Flow, a low-code Email Service,
by Sean Fielding / on 24 March, 2022
Email-to-Flow, let’s move some email
Email-to-Flow is available on the Salesforce Appexchange.
If you haven’t taken a peek at Introducing Email-To-Flow, a low-code Email Serv
by Sean Fielding / on 21 March, 2022
Email-to-Flow, let’s ignore Auto Responses
Email-to-Flow is available on the Salesforce Appexchange.
If you haven’t taken a peek at Introducing Email-To-Flow, a low-code Email Serv
by Sean Fielding / on 16 March, 2022
Email-to-Flow, let’s deal with some spam (Microsoft 365)
Email-to-Flow is available on the Salesforce Appexchange.
If you haven’t taken a peek at Introducing Email-To-Flow, a low-code Email Serv
by Sean Fielding / on 15 March, 2022
Email-to-Flow, What about those pesky email headers?
Email-to-Flow is available on the Salesforce Appexchange.
If you haven’t gotten a chance to review Introducing Email-To-Flow, a low-code