Tag: Delete Files

by Sean Fielding / on 7 March, 2022

So, You Want to Delete Email-to-Case Attachments?

If you are considering deleting email-to-case attachments, here are a couple of considerations. First, you need to determine if the email-to-case process is set up to generate Attachments or Files. Salesforce Files replaced attachments and are now the recommended approach as they are shareable