Installation - (2) Email Service
Salesforce Email service is an automated process that uses Apex classes to process inbound email.
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Email-to-Flow leverages the email services capabilities including an Apex Class.
To set up the Email Service:
In the Quick Search Box, enter “Email Services” or navigate to Custom Code > Email Services. Select “Email Services”. Click on the New Email Service button.
Email Service Name
Enter a name for your Email Service
Apex Class
Choose EmailServiceToFlow. This is delivered by the Email-to-Flow installation.
Active
Check the box to activate the Email Service.
Please consult the Salesforce documentation related to EmailServices for a complete explanation of all the fields.
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Save the record by clicking on the “Save and New Email Address” button.
Email Address Name
Enter a name for your Email Address
Context User
Set the context user that will eventually process the flow
Email Address
Keep the default or enter a new name
Accept Email From
Remove any values defaulted
Active
Set to checked
Save the record by clicking on the “Save” button. Upon saving the record, the Email Services Setup screen will display your service and newly created email address. Note the email address provided for additional setup.
