Email-to-Flow

Leverage the apex action to create a case and run standard assignments rules.

Leverage the apex action to identify email that is auto replied via Microsoft (such as Out of the Office email). 

Leverage the apex action to generate a message id for your case (leveraging Salesforce’s standard generate case Message ID functionality).  

Leverage the apex action in conjunction with the Generate Message Id apex action.  This apex action can link cases by the Message Id generated in the Generate Message Id apex action.

Leverage the apex action to search for the “To” header key value set in email headers.  This may be required to retrieve the true original To email address when leverage forwarding and redirects.

Leverage the apex action to move an email message from one parent to another (including the attachments/files).  

Leverage the apex action to execute a regular expression to find all pattern matches.

Leverage the apex action to reduce the footprint of the email header leaving only necessary information.  

Leverage the apex action to find the case that matches the thread id.

Leverage the apex action to retrieve the record id based on an email header In-Reply-to.

Leverage the apex action to apply File Wipe actions to rename or purge email signatures or other nuisance attachments.

Leverage the apex action to include specific file extensions or exclude specific file extensions as a part of your flow.

Leverage the apex action to link files to their respective parent object.  For example, linking email attachments to the email message record or the case record.  

Leverage the apex action to detect the language for a given sample text.  (Requires Google Tranlation API)

Leverage the apex action to generate a Lightning Email Token.

Leverage the apex action to search a specific header key value sets in email headers.

Leverage the apex action to evaluate an Outlook email message for spam. 

Leverage the apex action to execute a regular expression to find a pattern match.

Leverage the apex action to blacklist email address and/or email address domains from the email-to-flow process. 

Leverage the apex action to retrieve the thread Id associated to a case.

Leverage the apex action to find the case that matches the lightning email token.

Leverage the apex action to retrieve the record id based on an email header In-Reply-to (such as Opportunity).

Leverage the apex action to create email messages records with truncation activated.

Leverage the apex action to parse a CSV file into an Apex Defined variable for further processing. This process assumes: