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E2F: Get Case Id From Email Thread Token
(Lightning Email Token)
Leverage the Get Case Id from Email Thread Token (Lightning Email Token) apex action to find the case that matches the lightning email token.
Inputs
Subject
The email subject
Plain Text Body
The email plain text body
HTML Body
The email HTML Body
Outputs
Case Id
The Id of the case found
isClosed
If a case is found, the isClosed status indicator of that case
Status
If a case is found, the specific status of the case
Case Exists
A true/false indicating if a matching case was found
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